Security at bpaynepal

Last Updated: August 27, 2025

At bpaynepal, your security is the foundation of our service. We employ a modern, passwordless security model to protect your account, eliminating the risks associated with stolen passwords. This page outlines the measures we take to ensure your data and transactions are always secure.

Our commitment is to provide a payment platform for the global Nepali community that is not only convenient but fundamentally secure by design.

1. Our Security Framework

We protect your account and data through multiple layers of security:

Passwordless Authentication: We do not store passwords. Your account is secured by services you already trust.
- Google Sign-In: Leverages Google's world-class security, including 2-Step Verification and fraud detection, to protect your login.
- Email OTP: We send a temporary, single-use code to your registered email. This ensures only someone with access to your inbox can sign in.
Secure Payment Processing: All payments are processed by CyberSource (powered by Visa), a PCI DSS Level 1 compliant gateway. Your card details are never stored on our servers.
End-to-End Encryption: All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS).
Fraud & Threat Monitoring: Our systems actively monitor for suspicious activity and are protected by robust firewalls and security protocols to prevent unauthorized access.

2. Your Role in Account Security

With a passwordless system, protecting your account means protecting your email. Please follow these essential practices:

Secure Your Email Account: The security of your bpaynepal account depends on the security of your Google or personal email. Use a strong, unique password and enable Multi-Factor Authentication (MFA/2FA) on your email account.
Beware of Phishing Scams: Be cautious of emails or messages pretending to be from bpaynepal. We will never ask you to share your One-Time Passcode (OTP). Never click suspicious links or provide your login details on unverified sites.
Verify Transaction Details: Always double-check recipient numbers, service details, and payment amounts before confirming a transaction.
Log Out on Public Devices: If you use a shared or public computer, always ensure you log out of your bpaynepal and email accounts when you are finished.

3. Reporting a Security Concern

If you suspect your email account has been compromised, notice any unauthorized transactions, or have any other security concerns, please contact us immediately so we can take action to protect your account.

4. Contact Us

Visit our Support Page (Recommended)

For specific inquiries, you can also email our teams directly:

📧 General Inquiries: hi@bpaynepal.com

📞 Phone: +977-9746977612

1. Our Security Framework

We protect your account and data through multiple layers of security:

Passwordless Authentication: We do not store passwords. Your account is secured by services you already trust.

Google Sign-In: Leverages Google's world-class security, including 2-Step Verification and fraud detection, to protect your login.
Email OTP: We send a temporary, single-use code to your registered email. This ensures only someone with access to your inbox can sign in.

Secure Payment Processing: All payments are processed by CyberSource (powered by Visa), a PCI DSS Level 1 compliant gateway. Your card details are never stored on our servers.

End-to-End Encryption: All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security (TLS).

Fraud & Threat Monitoring: Our systems actively monitor for suspicious activity and are protected by robust firewalls and security protocols to prevent unauthorized access.

2. Your Role in Account Security

With a passwordless system, protecting your account means protecting your email. Please follow these essential practices:

Secure Your Email Account: The security of your bpaynepal account depends on the security of your Google or personal email. Use a strong, unique password and enable Multi-Factor Authentication (MFA/2FA) on your email account.

Beware of Phishing Scams: Be cautious of emails or messages pretending to be from bpaynepal. We will never ask you to share your One-Time Passcode (OTP). Never click suspicious links or provide your login details on unverified sites.

Verify Transaction Details: Always double-check recipient numbers, service details, and payment amounts before confirming a transaction.

Log Out on Public Devices: If you use a shared or public computer, always ensure you log out of your bpaynepal and email accounts when you are finished.